Resolved -
VAST Satellite Service Update - 13:00 AEST
Good news! As of 13:00 AEST, all CRN VAST services have been fully restored and are operating normally.
Our technical team, working closely with our satellite partner, has identified and resolved the hardware failure that caused today's service interruption.
We sincerely apologise for any inconvenience this outage may have caused our subscriber stations. We truly appreciate your patience and understanding while we worked to restore services.
Thank you for your continued trust in CBAA.
Oct 29, 14:53 AEDT
Update -
We are continuing to work on a fix for this issue.
Oct 29, 14:35 AEDT
Identified -
The issue has been identified and we are awaiting the next course of action from the key vendor representative. We will share an update once further actions are underway.
Oct 29, 10:54 AEDT
Update -
We understand the inconvenience this issue is causing. Our technical team is continuing to investigate and working diligently to restore services as soon as possible and will keep everyone informed as soon as we have more information or a lead on restoring the services.
Oct 29, 10:50 AEDT
Investigating -
We received a call from Optus this morning regarding a transmission outage affecting our satellite.
Time of impact: 2:55 AM – current
As a result, there are currently no programs available until the issue is resolved.
We will provide an update as soon as the service is restored.
Oct 29, 09:01 AEDT