Get webhook notifications whenever Community Radio Network creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This incident has been resolved.
Mar 19, 13:24 AEDT
Monitoring -
Unfortunately due to a playout software errors, Good Morning Country experienced some disruptions and the 0800 NRN bulletin failed to broadcast.
We sincerely apologise for the inconvenience this disruption may have caused.
Mar 19, 09:33 AEDT
Resolved -
Unfortunately due to playout software errors, this morning's broadcast of Good Morning Country experienced several disruptions. A couple of bulletins were also impacted by these errors, the 0800 bulletin failed to playout and the 1000 bulletin was delayed and did not playout in it's entirety.
We sincerely apologise for any inconvenience caused.
Mar 18, 10:11 AEDT
Resolved -
This incident has been resolved.
Mar 13, 14:59 AEDT
Investigating -
Due to a playout error the 11:00 and 12:00 NRN bulletin broadcasted approximately 1 minute late and as such did not playout in its entirety.
We are currently investigating this and sincerely apologise for any inconvenience caused to stations.
Mar 13, 12:15 AEDT
Completed -
The scheduled maintenance has completed.
Please ensure to reconnect VAST Set Top Box receivers to the correct channels ie. VAST CH630 for Community Radio Network, CH629 for BBC World Service and CH632 for RPH Australia.
Thank you for your cooperation.
Mar 11, 10:58 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:15 AEDT
Scheduled -
Optus is making a second stage of changes to the VAST satellite service, affecting Community Radio Network (CRN), National Radio News (NRN), BBC World Service, and RPH feeds. Unlike the previous update (on 11 February 2025), this change requires action from stations that use these services on Tuesday 11 March.
What You Need to Do:
The change will cause Optus VAST certified Set Top Box receivers to default to another service audio feed channel. Each station will need to “re-select” the channel service feed on their receiver.
At 10:15am AEDT on 11 March 2025
Ensure your station is not actively using or broadcasting any live satellite audio feeds at 10:15am AEDT on Tuesday 11 March 2025.
After 10:15am AEDT on 11 March 2025
“Re-select” the wanted service feed channel on your VAST Set Top Box receiver at any time after 10:15am AEDT for these relevant channels:
629 BBC World Service
630 Community Radio Network - CRN 1
631 Community Radio Network - CRN 2
632 RPH Australia
Troubleshooting & Support:
If your station has trouble receiving any of the satellite feeds after 10:15am AEDT, you can:
Check that the VAST Set Top Box receiver is set to select the correct channel
These improvements are a step forward in ensuring a more stable and resilient satellite delivery system. We’re here to make sure they’re rolled out smoothly with minimal disruption to your stations – thank you for your action and attention to this important update.
Resolved -
Due to an unexpected software error the 08:00 NRN bulletin playout was delayed by approximately 1 minute and did not broadcast in its entirety.
We apologise for any inconvenience caused.
Mar 11, 10:16 AEDT
Resolved -
Due to local technical difficulties at their home station, Countryfolk Around Australia did not broadcast on the network yesterday morning Sunday 9 March, 2025. This impacted the delivery of the 07:00 NRN bulletin over the satellite, the broadcast was delayed by approximately 1 minute and did not playout in its entirety.
We apologise for any inconvenience this may have caused stations.
Mar 10, 13:30 AEDT